Effective Date: August 2025
Last Updated: August 2025

These Terms & Conditions (“Terms”) govern the booking and use of London's Breeze (“the Cottage,” “we,” “our,” or “us” "landlord'). By making a booking, you (“Guest,” “you,” or “your”) agree to be bound by these Terms.

1. Booking & Payment

1.1 Minimum Age – You must be at least 25 years of age to make a reservation.
1.2 Deposit – A booking deposit of 20% is required to confirm your reservation.
1.3 Final Payment – Full payment is due a minimum of 21 days before your arrival date.
1.4 Payment Methods – We accept Interac E-Transfer service, cheque or cash payments. 

1.5 Short Term Rental Agreement - If your booking has been accepted, you the requester will be required to sign a short term rental agreement, prior to check-in.

• 21 days or more before check-in: full refund (100%) will be returned to the guest.

• 14 days or more before check-in: partial refunds (50%) will be returned to the guest.

• 0-13 days before check-in:  No refunds will be returned to the guest.  *If the landlord successfully manages to re-book your cancelation dates, the landlord will faithfully refund 100% of the total amount paid to London's Breeze*
   

2.2 Owner Cancellation – In the rare event we must cancel your booking, you will receive a full refund. We are not liable for additional costs incurred (e.g., travel arrangements).

3.1 Check-In Time – 11:00 AM or later
3.2 Check-Out Time – 11:00 AM
3.3 - Early check-in or late check-out must be approved in advance and may incur a fee due to delays in turnover from the cleaning staff.

3.4 Property Access - Guests will be provided a 4 digit personalized door code of their choice, prior to check-in, which will remain active for the duration of their stay.  This property is all keyless entry.

4.1 Occupancy – Maximum number of guests is 8 (eight) unless otherwise agreed by the landlord in writing.  No additional guests OR visitors are permitted on the property without express written consent from the landlord.

4.2 Noise & Conduct – Loud parties or disruptive behavior will not be tolerated while staying on the property.  Outdoor social volume is to be scaled down to respectable levels and maintained after the hours of 11 PM – 8 AM daily.

4.3 Damage – The agreement signer will be solely held responsible to reimburse any damage replacement costs or any damage repair costs to the property, which was evidently caused during their stay.

4.4 Cleanliness – Please leave the Cottage in a reasonable state of cleanliness.  All garbage and recycling are to be kept and stored separately (see welcome package for guidelines).  At no time is the property to be left in any state of dissuray which would be considered offensive.

5.1 Pets – Small dogs (15lbs or smaller) that are non-shedding & hypoallergenic are only permitted.   Failure to comply with this policy will incur additional cleaning and sanitary fees, due to the sensitivity of allergies and you the guest will unfortunately be overlooked for any future booking requests.   

5.2 Smoking – Smoking is strictly prohibited inside the cottage.  If needed, please use all provided outdoor ashtrays and refrain from littering the property with cigarette butts. Additional cleaning fees may be introduced if the property is evidently littered with cigarette butts by the end of your stay. 

6.1 Guests stay at their own risk. We the landlords are not responsible for accidents, injuries, illness, loss, death or theft of any personal property.

6.2 Guests must follow all posted safety guidelines and use the cottage facilities responsibly.

We are not liable for failure to perform our obligations due to events beyond our reasonable control (e.g., natural disasters, power outages, storms or pandemics).

These Terms are governed by the laws of Ontario, Canada

Effective Date: August 2025
Last Updated: August 2025 

London's Breeze (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you rent our cottage or interact with us through our website, email, or other communication channels.

We may collect the following types of information:

a. Personal Information (provided by you):

• Full name
   
• Email address
   
• Phone number
   
• Mailing address
   
• Payment details (processed securely via our payment provider)
   
• Dates of stay and booking details
   

b. Automatically Collected Information (when you visit our website):

• IP address
   
• Browser type and version
   
• Pages viewed and time spent on our website
   

We use your information to:

• Process and confirm your booking
   
• Communicate with you regarding your stay
   
• Process payments and issue invoices
   
• Send booking reminders or updates
   
• Comply with legal and regulatory requirements
   
• Improve our website, services, and customer experience
   

We do not sell or rent your personal information. We may share it only with:

• Service providers (e.g., payment processors, booking platforms)
   
• Legal authorities (if required by law or to protect our rights)
   

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Payment information is never stored on our servers; it is processed securely by our payment provider.

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but some features of the website may not function properly.

You have the right to:

• Access the personal information we hold about you
   
• Request corrections to your information
   
• Request deletion of your information (subject to legal obligations)
   

To make a request, contact us at: admin@Londonsbreeze.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date changed accordingly.

9. Property Surveillance 

London's Breeze is equipped with 2 (two) exterior security cameras.  One camera is located at the frontage of the property and the other is located in the backyard, both are focused on the entry points of the property.  This is strictly for security measures and will only be reviewed in the event of an incident.  

If you have any questions about this Privacy Policy or our data practices, please contact:

London's Breeze
Email: admin@londonsbreeze.com
Phone: 647 680 6775